Scheduling Policy - virtual studio

  • All classes or 30 minute sessions can be booked at www.calendly.com/serenafit

  • Client must sign up via Calendly twelve (12) hours prior to scheduled class. You can reach out to see if there are any free spaces after the twelve hour time block, however no guarantees can be made. 

  • Client must cancel via Calendly twelve (12) hours prior to scheduled class.

  • SerenaFit coaches will be tracking attendance and activity on a daily basis to ensure accurate records. 

  • If the client is more the 10 minutes late, the client is considered a no-show and will receive a warning via email. If the client is a no-show for another class within 30-days of the first missed class, the client will be charged a fee of $15. That fee will increase by $5 for each subsequent missed class within the 30-day time period. (i.e., 1st no-show: $15, 2nd no-show: $20, etc.)


Virtual Studio + client Recommendations

  • 3-15 lb. weights, a yoga mat, resistance band, a towel and a water bottle are highly encouraged.

  • Try to arrive to class a few minutes early. Class will start at designated time on the dot.

  • All participants will be muted upon entry of the virtual studio, so feel free to play music in the background.


1-1 client policy

  • Client must sign up via Calendly or through Serena five days prior to the session. You can reach out to see if there are any free spaces after the five day time block, however no guarantees can be made. We work on a 30 day calendar. 
  • Client must cancel via Calendly or through Serena twelve (12) hours prior to scheduled session or else you will forfeit your session without a reschedule option. 

  • If the client is more the 10 minutes late to session, the client is considered a no-show and will receive a warning via email. If the client is a no-show for another session within 30-days of the first missed session, the client will be charged a fee of $15. That fee will increase by $5 for each subsequent missed session within the 30-day time period. (i.e., 1st no-show: $15, 2nd no-show: $20, etc.)

  • Clients will be ready to go before the start of session to ensure a safe workout space. 

  • Clients will maintain professionalism and respect for your coach at all times and may be subject to removal from the program if there is reason to suggest otherwise. 

  • Client will maintain high levels of communication with their coach to ensure success, address injury, personal challenges and goals.